Hi ,
I hope that you rose up to the challenge that I set you last week and that your cheeks still hurt from all that smiling!
Today, we’re looking at ways to further build a bond with your patients.
Creating bonds is important to not only make your patients feel happy, confident, and in safe hands, but it also opens the door for:
- Increased honesty
- Better communication
- Word-of-mouth referrals
- Shared decision making
Here are 4 insightful articles to sink your teeth into:
Six Ways to make your Patients Happier
“Keeping patients happy and smiling should be the number one focus of any medical office. Happy patients are good for your bottom line and your soul.”
68 Memorable Questions for Establishing and Building Rapport With Customers
“Building rapport is about getting to know someone new by making a connection about something beyond the surface-level.”
“Along with briefly outlining some health benefits of humor and pitfalls to avoid when using humor, this article provides actionable strategies for enhancing one’s humor skill set and applying humor deftly (without doing harm) in clinical settings.”
Relationship Marketing: How To Put The Spotlight On Relationships In Business
“To truly develop relationships, you need to bond with your customer and create friendships and feelings that no price change, marketing campaign, or discount can compete with.”
FWIW I realize it’s one thing to read some interesting articles and a whole other challenge to get your team on board. And that’s exactly why we created the Fast Growth Team workshops slated to start in January. In just 24 hours we will teach your team how to deliver a five diamond dental patient experience.
Ask me how to reserve one of a limited number of spots!
Have an awesome week!
Nate Jeal DMD
Fast Growth Practice
@drnatejeal on Instagram